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Volunteer


THANKS EVERYONE. VOLUNTEER APPLICATIONS ARE NOW CLOSED FOR THE 2024 FESTIVAL. ANY QUESTIONS RELATED TO VOLUNTEERING PLEASE EMAIL This email address is being protected from spambots. You need JavaScript enabled to view it.

The Queenscliff Music Festival is run and organised primarily by volunteers. We value the outstanding contribution of our volunteers, and each year we are overwhelmed by your collective interest, enthusiasm and experience. Volunteers donate valuable time and  skills throughout the year, as part of our Queenscliff Town Hall Series and over the Festival weekend. There is a team of about 40 people who take on key volunteer management roles and around 400 volunteers who work at our events.

The majority of volunteers will be assigned a total of approx 8-10 hours work for the 2024 Festival. In exchange for your contribution you will receive a 3 Day Volunteer Wristband entitling you entry to all three days of the Festival 22-24 November. All volunteers will also receive an exclusive 2024 Festival Q-Crew T-shirt to wear during your volunteer shift/s.

PLEASE NOTE:

Applicants must be 18+ years
All volunteers are required to pay a registration fee of $20 for insurance and administration. This is required to be paid as part of your application. This $20 fee is non-refundable, unless we are unable to offer you a volunteer position.
Standard Festival ticket Terms & Conditions apply - CLICK HERE to read


All volunteers will be placed in a team. We will be as accommodating as possible to suit your preferences however it will come down to what is available and where we need people to volunteer. Click on the Teams below to find out more details. 

Artist Accommodation

We require a small team to help us prepare the accommodation for our artists. This role involves making beds, sorting linen and tidying houses.  Another element to this role is greeting and directing the artists to where they are staying. This is suitable for someone who can maintain a professional attitude towards fulfilling this role.

Desirable Qualities: organisation, professionalism, customer service, communication

Hours of Operation: Thursday 11am - 4pm, Friday 11am – 4pm, Saturday 11am - 8pm, Sunday 11am - 6pm, Monday 10am – 2pm.

Capacity: 15 volunteers

Artist Liaison and Hospitality

This is a highly sought-after team. Due to the high demand, we only offer it to a small number of volunteers who have been committed to QMF for a number of years. 

Bars

Do you enjoy working in a vibrant and fast-paced environment? We need a team of volunteers to help us serve drinks in our bars. This role includes serving customers, pouring drinks, stocking fridges and using our POS system (its very simple and training will be provided!). Please note all volunteers must have a valid RESPONSIBLE SERVICE OF ALCOHOL. 

Desirable Qualities: hospitality experience, adaptability, customer service

Days and Times of Operation: Friday 3:30pm – 12am, Saturday 11am – 12am, Sunday 11am – 5:30pm

Capacity: 80-100 volunteers

Festival Arrival

Be the face of the festival and help us welcome everyone to Queenscliff Music Festival! This team will undertake visual wristband checking, provide customer service as required for those entering the event and act as the liaision between the Event Control Centre and the front gates to ensure festival goers have a smooth entry and exit from the festival.  

Desirable Qualities: High enthusiasm and a welcoming persona, customer service

Days and Times of Operation: Friday 3:30pm- 11:30pm, Saturday 9am – 11:30pm, Sunday 9am – 5:00pm

Capacity: 35 volunteers

Food Vendor Management

This is a small team to assist in the smooth delivery for our food vendors. They will assist in bumping in/out the trucks, being a liaison for the vendors across the weekend, reconciling meal vouchers at the end of the weekend.

Desirable Qualities: Customer Service, attention to detail,

Hours of Operation: Thursday 8am – 5:00pm (bump in), Friday 3:30pm – 12am, Saturday 10am – 12am, Sunday 10am – 5:30pm. 

Capacity: 5 volunteers

Green Team

Help us achieve our War on Waste by being a part of our Green Team. This role is suitable for those who are passionate about the environment. It involves engaging with festival goers to help them sort their waste into the correct bin to avoid as much waste as possible going into landfill as well as general tidying and cleaning around the festival site. Please note this role is not required to sort rubbish, but instead help out festival patrons to do this themselves. 

Desirable Qualities: Passion for the environment, enthusiasm, customer service

Days and Times of Operation: Friday 3:30pm- 12am, Saturday 10am – 12am, Sunday 10am – 5:30pm

Capacity: 50 volunteers

Information Services

This is a small team with a large amount of knowledge! They are a central point for all festival stakeholders. This area deals with patron questions, lost and found, volunteer registration etc.

Desirable Qualities: Customer service, resourceful, responsible, ability to multitask.

Hours of Operation: Friday 9am – 11:30pm, Saturday 10am – 11:30pm, Sunday 10am – 5:30pm

Capacity: 12 volunteers

Kids Quarter

Are you a fun and energetic person? With a full program of entertainment for the young ones, we need a team to help in our Kids Quarter. The role involves monitoring the kid’s area, assisting with craft activities and the artists performing on the stage. Please note this role requires all volunteers to have a valid WORKING WITH CHILDRENS CHECK.

Desirable Qualities: Outgoing, friendly, patient, creative

Days and Times of Operation: Saturday 10:00am – 5pm, Sunday 10:00am – 5pm

Capacity: 10-15 volunteers

Merchandise

Do you love merch? We require a team to help us sell it! Think of it like a mini shop, volunteers help us stock and sell the artists and festival merchandise. We are looking for friendly, outgoing people with fantastic customer service skills. You can also rub shoulders with some of the artists when they come and do signings in the tent.

Desirable Qualities: retail or customer service experience, friendly and personable

Days and Times of Operation: Friday 3:30pm – 12am, Saturday 10am – 12am, Sunday 10am – 5:30pm

Capacity: 20 volunteers

Site Crew

Have you always wanted to see how a festival is built and comes together? Now is your chance! Our Site Crew are some of our hardest working volunteers and they find it one of the most rewarding roles. Help put together the big top tents and staging as well as assisting with all the aspects of putting the festival together. Alternatively, help us pull it all down after the festival! Please be aware this can be quite a physically demanding role so we ask for you to bring some elbow grease and be prepared to roll your sleeves up! You will be able to enjoy the whole festival uninterrupted as a reward for your efforts. 

Desirable Qualities: Hard working, able-bodied, competent with practical tasks, able to lift heavy items and be on your feet for long periods of time.

Days and Times of Operation: Friday 15th 8-6pm
Saturday 16th 10-3:30 and Sunday 17th 10-3:30 (most do both days)
Monday 18th 8-6pm
Tuesday 19th 8-6pm
Wednesday 20th 8-6pm
Thursday 21st 8-6pm
Friday 22nd 8am - 4pm
Monday 25th 9am - 4pm
Tuesday 26th 9am - 4pm

Capacity: 60 volunteers

Ticket Exchange

We are looking for friendly and welcoming people to assist with ticket exchange and wrist-banding patrons. The role includes checking IDs, scanning tickets, fitting wristbands. We are looking for positive and happy people to welcome patrons into the festival and set a good first impression. 

Desirable qualities: Customer service experience, confidence with operating a phone, positive attitude, responsible, dependable

Days and Times of Operation: Friday 9am – 11:30pm, Saturday 10am – 11:30pm, Sunday 10am – 5:30pm

Capacity: 45 volunteers


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